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Service Information and Update

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Known errors!

The macOS printing system is affected by a bug whenever a printer is not installed using macOS' UI (Printer installation wizard).

The first jobs might set the queue to paused, to remedy this:

  1.  delete the job (all of them if there is more than one in the queue)
  2. resume the queue
  3. send a new job to test the queue

These steps need to be repeated  2-5 times until the queue is working properly.

Known Error - Drucker hinzufügen unter macOS.mp4




How to add a Printer to your personal device (macOS):



Command Line Interface (CLI / Terminal.app)


Card-ethz and card-hp can be installed using the Command Line Interface from Terminal.app.

Please install the driver package before using these commands (copy & paste into Terminal.app and confirm with enter):


card-hp (only available on HP MFPs - requires the driver for HP model MFP E87650z)

card-hp with IPPS
lpadmin -p card-hp-IPP -D "card-hp IPP" -E -L "ETH cloud" -m "/Library/Printers/PPDs/Contents/Resources/HP Color MFP E87640-50-60.gz" -o HPOption_OutputBin=HP3BinMailbox -o HPOption_BookletMaker=True -o HPOption_HPFoldingOptions=MultiFold -o HPOption_HPStaplerOptions=HP2StapleUnit -o HPOption_HPPunchingOptions=HP24HolesUnit -o HPOption_Tray4=HP520SheetInputTray -o HPOption_Tray5=HP520SheetInputTray -o HPOption_Tray6=HP3000SheetInputTray -o HPColorAsGray=BlackInkOnly -o Duplex=DuplexNoTumble -o PageSize=A4 -o MediaType=Plain -o PageRegion=A4 -o ImageableArea=A4 -o PaperDimension=A4 -o HPBookletPageSize=A4 -o auth-info-required=negotiate -v ipps://pia01.d.ethz.ch:9164/printers/card-hp

card-ethz (available on all Print Service MFPs - requires the driver for Nashuatec model MP C5503.)

card-ethz with IPPS
lpadmin -p card-ethz-IPP -D "Card-ethz IPP" -E -L "ETH cloud" -m "/Library/Printers/PPDs/Contents/Resources/RICOH MP C5503" -o Finisher=FinAMUR -o OptionTray=2Cassette -o LargeCapacityTray=Installed -o ColorModel=Gray -o auth-info-required=negotiate -v ipps://pia01.d.ethz.ch:9164/printers/card-ethz



 ETH Printers

The easiest way to install and configure printers at ETH is the redesigned ETH Printers tool for MacOS. The download links can be found in the Downloads section of this manual.

Search for the building or printer and press install, by default these printers will be installed using the IPPS protocol.

Disclaimer: 

The macOS printing system is affected by a bug whenever a printer is not installed using macOS' UI (Printer installation wizard).

The first jobs might set the queue to paused, to remedy this:

  1.  delete the job (all of them if there is more than one in the queue)
  2. resume the queue
  3. send a new job to test the queue

These steps need to be repeated  2-5 times until the queue is working properly.

 Known Error - Drucker hinzufügen unter macOS.mp4




MacOS Sonoma (14.X)

Requirements and Restrictions

    • local admin rights or member of the device's local lpadmin group
    • Download and install the appropriate printer driver from the Downloads section

Open System Preferences and select 'Printers & Scanners' and click on the "Add Printer, Scanner or Fax..."

Right click the toolbar at the top, next to  the existing "Default", "IP" and "Windows" buttons, the exact location does not matter.

Then click on "Customise Toolbar...."

Drag the icon 'Advanced' onto the toolbar and close the window using the "Done" button.

Now select "Advanced" in the toolbar and enter the required information:

Type → Internet Printing Protocol (ipps)

Device → Another device

URLipps://pia01.d.ethz.ch:9164/printers/card-hp

Name → freely selectable, the recommended name is "card-hp IPPS"

Location → freely selectable, e.g. "ETH cloud"

Use → This is the field for the driver. Click on "Choose a driver..." and then on "Select Software...". Enter "E87" into the search field and select "HP Color MFP E877-40-50-60-70" and confirm by pressing OK.

Once done, confirm by pressing the "Add" button.


The printer will be installed and the options tab will automaticall open. Fill in the options as follows:

Tray 4: → "HP 520-Sheet Input Tray"

Tray 5: → "HP 520-Sheet Input Tray"

Tray 6: → "HP 3000-Sheet Input Tray"

Optional Output Bin: → "HP 3 Bin Mailbox"

Stapling Unit: → "2 Staple Unit"

Punch Unit: → "2/4 Holes"

Folding Unit: → "Multi-Fold"

Booklet Maker Unit → Active (blue)

Require User Access Code → Disable (grey)

The installation is now complete. When sending your first print job you will be asked for your login information. In this case the AD login has to be used. 
Optionally, the password can be stored in the key chain by activating the check box "Remember this password in my keychain".

Legacy manuals

Mac OS X 10.7.x and following versions


Requirements and Restrictions


Open System Preferences and choose 'Printers and Scanners':

Click the plus sign in the lower left corner ...

In the toolbar use the Control key and the right mouse button to choose the option 'Customize Toolbar'.

Drag 'Advanced' onto the toolbar. Close the window with the button "Done".

Click on "Advanced".
Configure the printer as follows:
Type: Windows printer via spoolss
Device: Another Device
URL: smb://pia01.d.ethz.ch/card-ethz
Name: freely selectable, e.g. "card-ethz"
Location: freely selectable
Use: NRG MP C5503 PS

Finish the installation with the "Add" button.

Select the newly installed printer and open "Options & Supplies...".

Configure the printer als follows:
Option Tray: Lower Paper Trays (plural)
Large Capacity Tray: Installed
Finisher: Finisher SR3150

Close the window using the "OK" button.

The installation is now complete. When sending your first print job you will be asked for your login. In this case the AD login has to be used.
Optionally, the password can be stored in the key chain by activating the check box "Remember this password in my keychain".

OS X 10.7.x and following versions

Installation via the System Control panel

Requirements and restrictions

Steb-by-step guide:


Open System Preferences and then select 'Printers & Scanners':

System Preferences

Click on the plus symbol in the lower left-hand corner...

Printer and Scanners

Press the Control key and right-click the tool bar, select
'Customize Toolbar' in the menu that appears.

Customize Toolbar

Use the mouse to drag the option 'Advanced' onto the tool bar. Close the dialogue window by clicking the "Done" button.

Drag Advanced Configuration

Click on "Advanced".
Configure the printer as follows:
Type: Windows printer via spoolss
Device: Another Device
URL: smb://pia01.d.ethz.ch/card-hp
Name: freely selectable, e.g. "card-hp"
Location: freely selectable
Use (Select Software...): HP Color MFP E87640-50-60

Complete the installation by clicking the "Add" button.

Add Printer

Select the required printer and open "Options & Supplies...".

Printers and Scanner post install

Configure the printer as follows:
Tray4: HP 520-Sheet Input Tray
Tray5: HP 520-Sheet Input Tray
Tray6: HP 3000-Sheet Input Tray
Optional Output Bin: HP 3 Bin Mailbox
Stapling Unit: 2 Staple Unit
Punch Unit: 2/4 Holes
Folding Unit: Not Installed
Booklet Maker Unit: Not activated

Close this window by clicking the "OK" button.

The actual installation is now complete. When sending your first print job you will be asked for your login details, the AD login is needed here.
Optionally, the password can be saved in your keychain, which is done by ticking the checkbox "Remember this password in my keychain".

Password dialog