Support

Please contact us via SmartDesk, Email servicedesk@id.ethz.ch  or by phone +41 44 632 77 77



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Phone Control Center

The Phone Control Center allows users to manage various phone settings themselves.

E.g. call forwarding, password reset UC softphone, voice etc.

UC Softphone

The UC Softphone is the standard softclient of ETH Zurich and fully integrated with the ETHZ fixetnumber.

UC Mobile Client for Smartphone

UC Mobile Client is the integration of the ETHZ fixed network telephony into the smartphone.

VoIP Hardphone

VoIP desk phones of the latest generation are also called VoIP hardphones.

older Hardphones (TDM)

The older generation of desk phones are based on TDM technology and are being phased out at ETH.

Voice Mail

You can use the Voice-Mail system as an answering machine, for messages, announcements and during absences.

Mobile

Corporate Mobile Network (CMN) is an additional service for mobile phone contracts at ETH Zurich.

CMN ETHZ Mobile Phones (in progress)

Chat

A chat system allows electronic communication by means of written text in real time.

Telkom Wizard (in progress)