Communication

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	Telephone Migration The telephone migration enables the changeover from the hardphone to the UC Web Client and enables location independent reachability with the landline telephone number.
	Phone Control Center The Phone Control Center allows users to manage various phone settings themselves. E.g. call forwarding, password reset UC softphone, voice etc. In addition, the migration to the softphone and the new Voice Mailbox can be ordered via the Phone Control Center.
	The UC Softphone is the standard softphone client of ETH Zurich Quick Start UC Web Client Extension UC Desktop App / Web Client UC Mobile Client for Smartphone (OSMO) - Android UC Mobile Client for Smartphone (OSMO) - iOS UC Reachability / Call Control UC Troubleshooting / Q&A
	VoIP Hardphone VoIP desk phones of the latest generation are also called VoIP hardphones. older Hardphones (TDM) The older generation of desk phones are based on TDM technology.
	Headset Headset tested and recommended by Voice Networks.
	Voicemail You can use the Voicemail system as an answering machine, for messages, announcements and during absences.
	Mobile Telephony The Mobile Telephony Service can now be managed via the IT Shop. (Order, modify, cancel) Mobile Telephony - General Information Manual IT Shop Manual Swisscom Cockpit Q&A Smart Desk Mobile Telephony for central organs
	Chat A chat system allows electronic communication by means of written text in real time.