Please contact us via SmartDesk, Email  or by phone +41 44 632 77 77


We have made the experience that new members of ETH ask us the same questions again and again. The compilation of the following topics and questions has evolved from this routine. Make your entry into the IT world of ETH easier by clicking through the topics and questions on this page.

Themes and Questions

Everything you need to know for a successful start in the IT world at ETH.

ETH user account

  • What are the passwords at ETH?
  • How do I change my passwords?

All about the ETH account 
Link >

Wifi & VPN

  • How do I connect to the Wifi (eduroam)?
    Link >

  • How can I establish a VPN connection to ETH?
    Link >


  • Where can I read my mails? Link >

  • Information about your mailbox
    Link >


  • Webprint (ETH network or VPN required)
    Link >

  • Information about Printing Service
    Link >


ID Service Desk

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