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Support Please contact us via SmartDesk, Email servicedesk@id.ethz.ch or by phone +41 44 632 77 77
Service Information
From 20 April, MFA will be activated.
Features
- No item will be deleted from the mailbox.
- NEW: Only emails and appointments are archived.
- NEW: Items older than 60 days are copied to the mail archive.
- After 10 years, the objects in the archive are deleted.
The deletion process can be suspended via the IT-Shop. - Online archive with a full text search.
- There is no quota for archives.
- Access is browser independent.
Conditions and restrictions
- Since November 1, 2021, access to the Mail Archive (mailarchive.ethz.ch) will require a request via IT-Shop.
- Since November 1, 2021, external access (ETH-external) from the Internet to the Mail Archive will only be possible via a VPN connection.
- Deleted items will not be archived.
- Unread items will not be archived.
- Future and recurring appointment will not be archived.
- The mailbox must be hosted by the central IT Services at ETH Zurich.
- If the mailbox belongs to a student, then the student must have other working connections with ETH Zurich (association, etc.)
- There is no forward/redirection set on the mailbox.
- Once a mailbox has reached its quota, it is technically no longer possible to archive it.
Important links:
The help and documentation can be found in the archive directly under the question mark Icon.
New: Projekt Mail Archive
All information about the project Mail Archive can be found here:: Project Mail Archive - IT Knowledgebase - Confluence (ethz.ch)
New: Archiving rules for mail objects
New: Questions and answers about mail archiving at ETH Zurich
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