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Support

Please contact us via SmartDesk, Email servicedesk@id.ethz.ch  or by phone +41 44 632 77 77

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Sharing file with an external account


  • Click on the Share symbol on the right of the file name
  • Select Email


  • The default permission is viewing permission. 
  • Change the setting from "Can view" to "Can edit"
  • Enter an email address of an external user
  • Click Send
  • The external user will receive an email with the subject "<your name> shared <file name> with you"



Access to shared file


  • Click Open


  • Enter Your E-Mail Address and click Next


  • Enter your E-Mail Address again and click next.


  • Click "Send code"


  • Enter the code you received by email and click Sign in


  • if you don't want to log in every time, click on ‘Dont show this again’ and click on yes


  • Read the requested Permissions and if you agree, click on ‘Accept’.


  • Set up the MFA either via ‘Microsoft Authenticator app’ or your favourite authenticator app (Google Authenticator or another apps) on your mobile device.
    • You only set up the MFA when you log in for the first time. 


  • Enter the code displayed in the authenticator app on your mobile device and click "Verify".


  • You can access the File

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