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Please contact us via email servicedesk@id.ethz.ch or phone +41 44 632 77 77

Service Information and Update

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Who can use Select Survey?


The survey tool Select Survey is available free of charge to employees and lecturers of ETH Zurich as well as to members of the boards of directors of student associations.


Useful help


 Register

How do I register?

  1. to use Select Survey, you first need to have register
  2. After registration please apply by e-​mail to the support address
    selectsurvey@id.ethz.ch
    the activation. Please let us know your created username in the e-​mail.

I receive the error message "The page isn’t redirecting properly" or "ERR_TOO_MANY_REDIRECTS".

The account has not yet been activated by the Service Desk after registration or you have not yet provided us with your user name.

 Permissions

The survey should not be public.

Login required:

When creating the survey please click on the "Access" tab under "Respondent Access Level", by "Authentication" it can be determined that a "Login Required" is necessary, but the survey participant must first have registered with Select Survey.

Anonymous with code:

For technical reasons this is not possible.

 Edit Survey

How do I transfer the authorization to another user?

  1. Select the survey that you created.
  2. Click on the "Options" symbol => open the "General" tab.
  3. Enter the registered and activated username in the "Owners" field.
  4. If a mailing list is used, also enter the new owner under "Mailinglists" => "Edit" => "Owners" after the semicolon.

The newly created survey is not yet set up, but is already saved. How can I edit the survey?

  1. Search for the survey and click on the "Design" icon with the "Brush".
  2. Then click on the "Edit" button.

I would like to send an email reminding people who have not responded yet .

  1. Search for the survey and click on the "Deploy" icon with the "Envelope".
  2. Click on the "Email lists" button below "Send Survey Invitations by Email".
  3. Click on the "Messages" icon => "Send Follow up".
  4. Activate the checkbox: «No Response - Recipients who have not clicked on or responded to the original email message».
 Export data

I want to export the answers from a survey.

We recommend our users to use a predefined report.

  1. Register «Survey»
  2. «Analyze»
  3. Button «Results Overview»
  4. Dropdown Menu => «Display all pages and questions»
  5. Register «Print overview»

Export CSV:

An export into a CSV file is possible, but not recommended because the presentation.

 Import Users

In special cases, for surveys over 100 participants with authenticated accounts, a list of users can be imported from the Service Desk. How must it be formatted?

The format for each line must be as follows:

  • Username, password, first name, last name, e-mail address.
  • Each field must be separated by a comma.

Existing users can only be deactivated or deleted by the service desk.



Service description


Description

Select Survey is a web based, easy to use tool which offers all the necessary features for the creation, execution and analysis of surveys and evaluations:

  • More than 30 different types of questions are available
  • Custom logos and branding
  • The ability to export the data to Excel
  • Powerful logical control functions
  • Easy to customise the look and feel

Customer Benefits

The customer is provided with a tool with which he can create his survey, analyse and evaluate the results.

Customer Groups / Cost / Order

The survey tool Select Survey tool is available free of charge for ETH employees, lecturers and board members of student organisations.

In order to use Select Survey, you need to create an account and then request its activation via the support email address selectsurvey@id.ethz.ch.

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