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Support

Please contact us via SmartDesk, e-mail servicedesk@id.ethz.ch or by phone at +41 44 632 77 77

Service Information and Update

Blog eintrag

General Information


VPN stands for "Virtual Private Network". The VPN client is software that allows an encrypted, secure and authenticated connection from remote locations to the ETH network. Once the connection is established, you get an ETH Zurich IP address. Many ETH services do not recognize users with an Internet provider other than the ETH Zurich(e.g. Cablecom) as ETH members and therefore deny them access. With a VPN tunnel they are allocated an ETH internal address and are thus accepted by these services. The service is available to all ETH Zurich employees and students for free.


How to set up VPN


Windows, Mac OS & Linux

For Windows, Mac OS and Linux-based operating system we recommend the AnyConnect VPN Client from Cisco. This can be automatically installed from https://sslvpn.ethz.ch

 ETH Staff

For the login into https://sslvpn.ethz.ch and the configuration of Cisco AnyConnect use the example given below (please replace the stars*** with your ETH user name and enter your ETH network password ) (lightbulb) More information about the ETH Network Password

For managed computers at ETH Zurich, special VPN settings may apply. Please contact your IT support group if you have any questions.


  • Cisco AnyConnect login


Attention: Linux requires that the client be installed via shell script. This script can be downloaded from the link above. Execute the command with the command: sudo sh ./vpnsetup.sh

 ETH Students

For the login into https://sslvpn.ethz.ch and the configuration of Cisco AnyConnect use the example given below (please replace the stars*** with your ETH user name and enter your ETH network password(lightbulb) More information about the ETH Network Password


Attention: Linux requires that the client be installed via shell script. This script can be downloaded from the link above. Execute the command with the command:sudo sh ./vpnsetup.sh

iOS & Android

 ETH Staff

Use your ETH network password as your password.(lightbulb)More information about the ETH Network Password

Information about SharedSecret/IPSec can be found here: Link >

iOS


Android

 ETH Students

Use your ETH network password as your password.(lightbulb)More information about the ETH Network Password

Information about SharedSecret/IPSec can be found here: Link >

iOS

Android

General settings for Native Clients (limited support)

 Show settings..

Server: sslvpn.ethz.ch

Account/Login: ETH user name@staff-net.ethz.ch or ETH user name@student-net.ethz.ch

Password: ETH network password

Group name: staff-net or student-net

Group password/ Shared Secret: The secret group password can be found here (Click here)

Certificate: None/Not active


Please note that the VPN client integrated in Windows does not work with our VPN.


Service description


Description

For the encrypted remote connection to the data network of ETH Zurich the ITS ICT-​Networks section operates a VPN Gateway. This VPN connection is the basis of the PWLAN.

Customer Benefit

Through using an encrypted remote connection (VPN), the user revieves an IP address from the official ETH Zurich domain. This allows the user access to certain Services at ETH Zurich.

Customer Groups / Cost / Order

The service is available to all ETH Zurich employees for free. The first point of contact for all support issues in regards data networks is your IT Services Support Group / ISG (department contacts). For students and other groups without an ISG the Service Desk is the first point of contact.