GESS IT Knowledge Base

We are your first point of contact for all questions and issues concerning IT

All contact details, including email, ticket portal and phone

Office location on site and opening hours

Knowledge Base Topics

Everything you need for your ETH account: 2FA, getting started, coming back, leaving, or using a guest account

Stay connected at ETH with Zoom, Teams, and phone services.

Manage your ETH email and calendar: mailbox, filters, archiving, shared mailboxes, Outlook functions

Get connected – via wired network, Wi-Fi, VPN, Eduroam, remote desktop

Use ETH print services: how to find printers and use them on macOS or Windows

Here you will find information on scientific IT services, calculation options at D-GESS, programming, and academic applications.

Discover the software available at ETH and the process for obtaining licenses and installing them

Explore storage options at ETH — group drives and how to map them, Polybox, Cloud services and data exchange

Workplace essentials at ETH: First steps, Fleet policys, It Guidelines, Home office and BYOD

Apple devices at ETH — information on setup and use

Information about Linux servers and managed Linux clients

Information about Windows setup and configuration