Our Apple devices (laptops and desktops) are delivered with a standard set of managed applications and customized automatically to fit in our IT environment.
The current catalogue of common applications is listed below. Applications are deployed and maintained using a Client deployment system
Software Standard Package
- macOS Tahoe (26.x)
- Adobe Reader
- Adobe Creative Cloud
- Cisco VPN
- ETH Printers
- Google Chrome
- Windows App
- Microsoft Teams
- Microsoft Office 365
- OpenScape Client
- Polybox
- Support App
- Zoom
Self Service
We provide a self-service app store which gives you the ability to install apps, update software and maintain your device without a help desk ticket.
The ETH Self Service doesn’t need a VPN Connection, it will work worldwide.
You can find the ETH self service in your applications:
In the ETH self service you can find applications on demand and scripts. You can start them by clicking on “install” below the application.
Support App
The app provides real-time details such as the computer name, macOS version, serial number, available updates, and storage capacity. Additionally, it offers direct links to IT support channels, help resources, VPN connection an admin rights.
Application Updates
Must of the applications are updated in the background.
If you get a message, that you have to update Zoom and you can’t do it, just close this Application > reopen and the application should be updated.
Microsoft Application Updates
All Microsoft related applications can be updated with the integrated Microsoft Auto Update function.
All new versions that we provide with this function have been tested .
