If you need to have a shared space within Outlook/Exchange for collaborative work with incoming e-mails or calendars, you can request a shared mailbox from us which can be accesses simultaneously from multiple persons.

How to connect a shared mailbox 

Once you received access to a shared mailbox please follow theses steps to attach this mailbox to your Outlook:

Windows Outlook classic

  1. Open your Outlook
  2. Choose the File tab in the ribbon.
  3. Choose Add Account

  4. Type in the email address of the shared Mailbox.

  5. Now the "ETH Zurich authentication" window opens: Fill in your ETH Username@ethz.ch and your email password


macOS Outlook classic

  1. Choose Settings in the Outlook menu
  2. Choose +, Add an account
  3. Type in the e-mail address of the shared mailbox and click Continue
  4. Close the authentication window and choose not Microsoft 365
  5. Choose Exchange
  6.  Fill in your eth username@ethz.ch and your email password and choose Add account

macOS Outlook New

Add the mailbox, via File, open, shared Mailbox. 





Other mailclients

Integrate a shared cloud-mailbox with IMAP

Apple Mail

Shared mailboxes cannot be integrated in Apple Mail because IMAP in AppleMail does not support “Oauth”.


Send mail from the shared mailbox

  1. Open Outlook.

  2. Choose New Email.

  3. If you don’t see the From field at the top of your message, choose Options > From.

  4. Click From in the message, and change to the shared email address. If you don’t see your shared email address, choose Other email address and then type in the shared email address.

  5. Choose OK.

  6. Finish typing your message and then choose Send.

    From now on when you want to send a message from your shared mailbox, the address will be available in your From drop down list.

    Whenever you send a message from your shared mailbox, your recipients will only see the shared email address in the message.

Webmail

  1. Go to https://outlook.office365.com/, log in with your ETH-Username@ethz.ch and click on your name in the top right corner.
  2. Choose "open another mailbox" and enter the name of the shared mail box you want to map in the small window. Click on “Open…”/ “Öffnen..” twice.
  3. The new folder should appear below your personal folders.