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IT Knowledge Base
IT Knowledge Base


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The Voice Networks group manages various communication services

Select Categorie:

Telephone Migration

The telephone migration enables the changeover from the hardphone to the UC Web Client and enables location independent

reachability with the landline telephone number.

Phone Control Center

The Phone Control Center allows users to manage various phone settings themselves.

E.g. call forwarding, password reset UC softphone, voice etc.

In addition, the migration to the softphone and the new Voice Mailbox can be ordered via the Phone Control Center.

The UC Softphone is the standard softphone client of ETH Zurich

Quick Start UC Web Client

Extension UC Desktop App / Web Client

UC Mobile Client for Smartphone (OSMO) - Android

UC Mobile Client for Smartphone (OSMO) - iOS

UC Reachability / Call Control

UC Troubleshooting / Q&A

VoIP Hardphone

VoIP desk phones of the latest generation are also called VoIP hardphones.

older Hardphones (TDM)

The older generation of desk phones are based on TDM technology.


Headset tested and recommended by Voice Networks.


You can use the Voicemail system as an answering machine, for messages, announcements and during absences.


Corporate Mobile Network (CMN) is an additional service for mobile phone contracts at ETH Zurich.

CMN ETHZ Mobile Phones


A chat system allows electronic communication by means of written text in real time.