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This page contains a list of the most frequently asked questions and , along with their answers.

FAQ

If you cannot find a solution to your problem can't be fixed by on this page, please refer to to the RDS: Get Help page.

Basics

How can I access the RDS servers?

• Please refer to this page: RDS: How to connect

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• Windows, macOS, Linux, iOS and Android Operating Systems operating systems are supported.

Do I need a VPN connection in order to connect to RDS?

• No, connecting it is possible to connect to RDS is possible without a VPN.

 Can Can I print from RDS, including on to my home printer at home?

• Yes, see here: RDS: Printing

Connection

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issues

My RDS session is somehow has become stuck and I can't reconnect. What can I do?

• Please get in touch with contact your local IT support group, they are able to helpteam for assistance.

Usage

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questions

Is RDS suitable to run for running parallelised calculations?

• No. It's possible to run parallelised calculations but it's , although it is possible, it is not recommended since there are not a lot of cores compared to a fewer cores than in an HPC cluster. For The recommended systems for parallelising are the recommend systems to use are the  Euler Clusters.

Can I install my own programs on RDS?

• No. Users , users don't have admin rights on RDS and need to must install software from from app.ethz.ch 
  
  • See here for more information: RDS: Getting Software

Can I access my groups group's NAS drive on RDS?

• Yes. See , see here for more information: RDS: Accessing Data

I 've saved data on the C: drive of an RDS server, but now it's goneit has now disappeared. Can I get it back?

• No
. You
• , because although you can save data on the C: drive
for temporary purposes but
• temporarily, you have to expect
that
• it
gets
• to be deleted at any moment (there are no backups). Working on a NAS share is the way to go.Please
• If it's available on the RDS node, please use the E Scratch Drive
if its available on the RDS Node
• .