Printing Service for Students

• Windows
• Mac OS
• Linux

The following web address can be used to upload PDF files and then print them out on the printers in the public computer rooms. webprint.ethz.ch

You will find here an example of how to upload and print a file via webprint: Webprint example

At the beginning of each semester, ETH students receive CHF 18.- for this service on the ETH Print service "Free Pages" account (auditors do not receive this credit).
The costs for the printed pages are debited from this account during the course of the semester; if the credit amount is used up, the user will no longer be able to trigger any further print jobs.
In order to be able to continue printing used up credit, it is possible to top up your printer account via IT Shop (https://itshop.ethz.ch) using Print Service Prepay.

You will find here an example of how to increase your printer account balance: How to increase your printer account balance

A black/white page costs CHF 0.02; a coloured page costs CHF 0.07. Duplex printouts receive a discount of one centime.

Via https://www.print.ethz.ch/ you have the possibility to review all of your print jobs or, if needed for some reason, request a refund for the job in question.

If your refund is rejected, but you would still like clarification, please forward the e-mail that you received to the Service Desk.

The system calculates how much each print job will cost, and this amount is then booked as reserved first of all.
As soon as the print job is triggered, the system checks just how many pages were actually printed out physically.
If a print job is deleted (manually or after 24h automatically), the reserved amount is released again.

1. Paper is refilled 2x per day
2. Toner is replaced by the specialist staff
3. In the event of a fault, the "Status" will be highlighted in red, try to resolve the problem yourself
4. If you cannot resolve the fault yourself, contact the Service Desk using the details on the service card.

1. Login: Hold your ETH card against the card reader and then enter your PIN.
2. Logout: Hold your ETH card against the card reader, or press the «Sign Out» button.

1. Send your print jobs to the card-stud printer.
2. Login using your ETH card and then enter your PIN.
3. Your print jobs are now displayed under "Print Release". Select the required job for processing and print/delete it. To print all jobs, press "Select all jobs"
   
4. Press «Print» and log out.

1. Login using your ETH card and then enter your PIN.
2. Insert the documents into the automatic feeder, or place them on the glass.
   
3. If you do not want to make any adjustments to the copy settings, press "Copy" directly at the bottom right, otherwise select the "Copy" application to make adjustments.
   
4. To start the copy, press the «Copy» button.

1. Login using your ETH card and then enter your PIN.
2. Select the "Scan to E-Mail" application.
   
3. Insert the documents into the automatic feeder, or place them on the glass.
4. If you do not want to make any adjustments to the settings, press "Send" directly at the bottom right, otherwise select the "Option" to make adjustments.
   
   
5. Press the "Send" button to send the document to 
the destination address.

If you have not yet set a PIN, you will be asked to set a new PIN after logging in with the ETH card.
PIN must only contain digits

You can change your PIN by yourself anytime through the website www.print.ethz.ch.

All devices which have the logo ETH Print Service for Students , the students have the possibility to copy,
scan or print via the Webprint Portal (https://piastudweb01.ethz.ch) as well as via the print server (Server: piastud01.d.ethz.ch Queue: card-stud)

The list contains the locations of all multifunction devices available for the ETH Print Service for Students.

https://ethz.ch/services/en/it-services/catalogue/printing/self-service/printer-locations.html

This service works with the SMB authentication protocol from Windows, which means the username of every user must be available in the Identity Management System of ITS, and the users must also have the correct password.
This is obviously the case for students, employees and long-term guests of the university,.

With certain employer-employee relationships, there is however not quite clear for what all a person is enabled.

The table shows which persons with which ETH relationship the free printing is enabled or with which ETH relationship freepages is made available.

Important: A person can have several ETH relationships with ETH. However, the authorization for printing always applies only to the main relationship.