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Requests, failure reports and repairs

Please contact us via email servicedesk@id.ethz.ch or phone +41 44 632 77 77

Service Information and Update

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Service description


Description

The paging system (PSA) is a supplementary system to the telephone network at ETH. The system is used to alert people and search for people. The primary users of this system are in the areas of infrastructure, in particular the Department of Safety, Health and Environment. The management of the paging system is carried out exclusively by the ITS ICT-​Networks department.

Customer Benefits

The system alerts employees who are important in responding to medical or general security related issues. This service is important for people who do not have a private telephone connection at ETH.

Customer Groups / Cost / Order

This service is available to the infrastructure sectors and the Safety, Security, Health and Environment (SSHE) department. ETH-​related institutions are able to use the service for specific projects or events. The use of the paging system is free of charge. The use of the service is to be discussed with the ITS Unified Communication and Collaboration group.

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