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Requests, failure reports and repairs

Please contact us via email servicedesk@id.ethz.ch or phone +41 44 632 77 77

Service Information and Update

Blog eintrag



Service description


Description

The voice communication service (telephony) at ETH Zurich is exclusively operated by the ID ICT Networks division. It operates a comprehensive and reliable voice network. The service covers all aspects of voice communication.

Customer Benefits

The ETH voice network (telefony) is for use by employees and guests of ETH Zurich for business use. Other ETH related units (spin-​offs, student organisations, cooperation partners, etc.) can also use the service in accordance with the agreed terms.

Customer Groups / Cost / Order

The service is available free of charge to employees of ETH Zurich. The call charges are billed to the budget offer semi-​annually. The first point of contact for support related to the voice network is your IT Support Group (ISG). Visitors, students and other groups without an ISG can contact the Service Desk for support.

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