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Service Information and Update

Blog eintrag

Service description


The term "Network Attached Storage" (NAS) referrers to a File Server which is offered across a network. Depending on the users operating system access to the data can be gained through various protocols. For Windows computers network drives fir grizos and user data are availiable. Linux and Mac OS X computers can access the same data using CIFS and NFS share and for the most part do not require special software clients. UNIX computers can access the data via NFS share.

Customer Benefits

NAS is primarily aimed at groups or institutions which focus on effective data management and who wish to reduce their IT costs by outsourcing their file server. IT Services offers File Server Management through a professional service oriented management platform which is sustainable storage.

Customer Groups / Cost / Order

To respond to different demands from research, teaching and administration ETH IT Services offers a number of storage tiers. The figure above shows the tier model of NAS. The costs associated with the individual memory tiers are explained in the description of each tier below.

TIER 1 - NAS with Fibre Channel Disks

The NAS with fibre Channel disks (NAS Tier 1) is primarily aimed at ETH groups of institutions that wish to reduce their IT costs by outsourcing their file server. The IT Services group specialises in file systems and handling large quantities of data. The SLA ensures that the service available 99.5% of the time. The NSA service is monitored 24/7.


The Tier 1 centrally managed 1TB NAS storage service costs CHF 125 per year (as of 1 July 2019).

Optional data replication is available at sites RZ and HIT. Replication means the duplication of data  and costs 2 X CHF 125 per year and TB, plus a base amount of CHF 4,000 per customer group with a frequency depending on the number size of shares being replication (see information sheet Tier 1).

Information sheet TIER 1 (PDF, 180 KB)

TIER 3 - HSM storage (Hierarchical Storage Management) with Tape Backend

The NAS memory is migrated to tapes in two independent tape libraries. The process is performed in a fully transparent manner but is slow. For this reason the division of NAS and HSM should be carefully planned by the user.


The TB centrally managed HSM storage (NAS tier 3 with tape store backup) costs CHF 75 per year (as of 1 July 2019). The storage requirement is calculated and the end of the year, while reports are send quarterly.

Information sheet TIER 3 (PDF, 115 KB)


Large data can best be saved to the home directory via enumeration using the protocols NFS or SMB. The line speed, the distance and the number of files play a major role in the transfer speed.

 Where is my home directory located?

Depending on the department at ETH, the paths of the home directories point to different servers. However, as a student, doctoral student, postdoc and employee, you have a homedirectory on the servers of the ID Homedirectories with a capacity of 5 GiB.
As employees of the ID, the drives for home directories are defined by GPO and cannot be changed. But you can mount another drive at any time, which the homedirectory points to. 

 Die kann ich mit meinem MAC mein Homedirectory mounten?

Mit DFS :
Im finder → Gehe zu → mit Server verbinden → im Dopdown Feld eingeben smb://{username}     → Verbinden 
  Beispiel:    smb://

oder mit einem UNC Pfad:
Im finder → Gehe zu → mit Server verbinden → im Dopdown Feld eingeben smb://{erster Buchstabe des username}/{username}     → Verbinden
  Beispiel:   smb://

Vorteile bei der Benutzung von DFS:
Wenn die ID Speicherdienste neue NAS Systeme installiert, erhalten diese in der Regel neue IP-Adressen und DNS Namen. Durch die Benutzung des DFS Pfades erübrigt sich die Anpassung der Mount listen. Die ID kann den Verweis auf den neuen Server im DFS Target anpassen.

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