To be able to work efficiently and seamlessly from your home, various precautions must be taken. Here we explain briefly how you can do this best.
Instructions on how to redirect phones can be found under each phone model.
|OptiPoint 500||OpenStage 40||Openscape CP600|
|Fixed Redirection Guide > Page 2 left column (German only)||Brief instructions > page 2 middle column||Brief instructions > page 2 middle column|
|A configuration for call forwarding must be carried out directly on the telephone.||Configure call forwarding online (VPN connection required)||Configure call forwarding online (VPN connection required)|
When forwarding to an external telephone number, an additional "0" must be prefixed. e.g: 0079 123 45 67
You can find all information about voice mail configuration in the IT Service Catalogue of the IT Services.
Frequently asked questions about voice mail can be found in the FAQ.
Owners of managed laptops (e.g. in ZO) may only need to forward the telephone, as the devices are already set up for use in the home office.
Devices in the ETH network are subject to the Use Policy for Information and Communications Technology at ETH Zurich (BOT) and must have all security patches and an up-to-date virus scanner installed.
A VPN connection is only necessary if access to resources and services is required which can ONLY be accessed within the ETH network. Most applications are normally accessible via the Internet.
- SAP / ETHIS
- Network drives (NAS)
- Baramundi / Jamf / WSUS
- DBR Backup
Instructions for the installation and configuration of the Cisco AnyConnect VPN Client:
For managed computers at ETH Zurich, special VPN settings may apply. Please contact your IT support group if you have any questions. In order to continue to receive all updates and security patches, it is recommended to connect to the ETH network via VPN at least every 2-3 days for about two hours.
The mailbox can be accessed directly via web browser.
Setting Up Your Email
Network drive (NAS)
Access to the NAS requires an active VPN connection (see above). The paths are different for each department, institute or group. If the paths are not known, they can be obtained from the respective ISG: IT Support Groups in the departments
Microsoft Teams (Collaboration)
In order to support online meetings and work in the home office, Informatikdienste makes Microsoft teams available to all students and employees. Microsoft Teams allows:
- Online Meetings
- Dial-in to online meetings by telephone
- Screen Sharing
To register for and install Microsoft Teams, follow the instructions below: Instruction for the cloud subscriptionBelow you will find a quick guide to Microsoft Teams for a better start: QuickGuide MS Teams (EN)