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Support

Please contact us via SmartDesk, e-mail servicedesk@id.ethz.ch or by phone at +41 44 632 77 77



Recommendation


Our experience is that new students ask the same questions over and over again. From this routine, the following topics and questions have evolved. Make your entry into the IT world of ETH easier by clicking through the topics and questions on this page.




Themes and Questions

Everything you need to know for a successful start in the IT world at ETH.




ETH user account

  • Welche Passwörter gibt es an der ETH?
  • Wie ändere ich meine Passwörter?

Alles rund um das ETH Konto Link >

Wifi & VPN

  • Wie verbinde ich mich mit dem Wifi (eduroam)?
    Link >

  • Wie kann ich eine VPN Verbindung zur ETH herstellen?
    Link >


Mail

  • Wo kann ich meine Mails lesen? Link >

  • Informationen zu Ihrer Mailbox
    Link >




Printing

  • Webprint (ETH Netzwerk oder VPN erforderlich)
    Link >

  • Informationen zum Print Service für Studierende
    Link >



Software


ID Service Desk

  • Support-Ticket eröffnen
    Link >

  • Webauftritt Service Desk
    Link >
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