Problem
With Exchange 2016, the way public folders are accessed in the OWA changed to a “subscription model”. This means that public folders must be «subscribed to» individually. They then appear in your favorites. It is no longer possible to map and browse a hierarchical structure in the OWA. If two or more public folders have an identical name, they will also be displayed with the same name in the favorites.
Solution
- Login to Outlook Web Access (https://mail.ethz.ch) with your “ETH Username and Passwort for E-Mail (Active Directory)”.
“Right-click” on the Favorites on the left side of the browser and select “Add public folder to Favorites”.
- Select the folder you want to “subscribe” to then click on “Add to Favorites”.
If the public folder is mail-enabled, it will now appear under your favorites.
If the public folder is a calendar, it appears in your calendar overview in the section "Other calen-dars".