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Support Please contact us via SmartDesk, Email servicedesk@id.ethz.ch or by phone +41 44 632 77 77
Service Information
ETH user name
The ETH user name is generated and assigned automatically by the system and cannot be changed – not even in the event of change of the member’s surname (e.g. after marriage).
ETH Passwords
Three ETH password exist:
- ETH password for web applications, AAI (LDAP)
- ETH password for email (Active Directory)
- ETH network password
Two password groups exist:
- Group = ETH password for web applications, AAI (LDAP) and ETH password for email (Active Directory)
- Group = ETH Network password (Radius)
First login
All members of ETH Zurich receive at the beginning of their study or employment an ETH user name and an ETH password for web applications, AAI (LDAP). They must change this password as soon as possible. Here you can find instructions on how to do this.
For the management of your passwords as well as for other functions you must use the web-application “Web Center” (https://www.passwort.ethz.ch). To log in, use your ETH user name and your ETH password for web applications, AAI (LDAP).
How to change your ETH passwords Tutorial:
How do you manage your authentication data Tutorial:
If required, you can have a new ETH password for web applications, AAI (LDAP) sent to you. Please note that you must first enter the authentication data in order to use this function. If you have not entered this data and need a new ETH password for web applications, AAI (LDAP), please contact the service desk.
How reset your ETH password for web application, AAI (LDAP):
How to handle your passwords
Multifactor-Authentication
In addition to the ETH username and password, certain applications are protected with multi-factor authentication. On the MFA page you will find an explainer video and detailed instructions on how to proceed with MFA registration and use.
Multi-factor authentication page (login required)