Table of contents:


The order of folders in Outlook changes automatically

A rare bug in Outlook 365 (classic) causes the arbitrary automatic reordering of folders in the client.
To stop the behavior you can try the following:

  • Move a folder manually (right mouse button, move "down", then move "up")
  • If in cached mode:
    • Switch off cached mode
    • Move a folder manually (right mouse button, move "down", then move "up")
    • Switch cached mode back on

Open shared mailboxes

Access to public folders

The public folders can only be accessed with Outlook for Windows and for Mac (in legacy mode) until the end of the entire migration. After that it will work again with Outlook on the web.
Due to the technological differences between the cloud-based and our on-premises Exchange environment, connection interruptions may occur at times.

After logging in with a mail app, >Approval required< appears

  • If you log in with a mail app that is not yet approved in the MS Cloud, the following window appears:


This request must first be sent.
For exceptionally urgent requests, please also create a ticket with the ID Service Desk


The CSC will then receive the request and process it.
The request is also confirmed by e-mail.


A current list can be found here:
Mail apps Requests and approvals


Outlook-App >Report Message<


Delete obsolete mail account on Apple devices


Outlook for Mac: Menu "Settings..." -> "Accounts"


Apple-Mail: Menu "Accounts..."


iPhone / iOS: "Settings" -> "Mail" -> "Accounts"


 

Questions and answers




Frage

How can I deactivate / activate the birthday calendar?

Antwort

In the calendar view in the OIW, click on >Add calendar< and then on >Birthdays<.
Or directly via: https://outlook.office.com/calendar/addcalendar


Frage
Antwort


 

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