Scope

This page contains a list of the most frequently asked questions, along with their answers.

FAQ

If you cannot find a solution to your problem on this page, please refer to the RDS: Get Help page.

Basics

How can I access the RDS servers?

• Please refer to this page: RDS: How to connect

Can I connect to RDS from all operating systems?

• Windows, macOS, Linux, iOS and Android operating systems are supported.

Do I need a VPN connection in order to connect to RDS?

• No, it is possible to connect to RDS without a VPN.

Can I print from RDS, including to my home printer?

• Yes, see here: RDS: Printing

Connection issues

My RDS session has become stuck and I can't reconnect. What can I do?

• Please contact your local IT support team for assistance.

Usage questions

Is RDS suitable for running parallelised calculations?

• No, although it is possible, it is not recommended since there are fewer cores than in an HPC cluster. The recommended systems for parallelising are the Euler Clusters.

Can I install my own programs on RDS?

• No, users don't have admin rights on RDS and must install software from app.ethz.ch
  
  • See here for more information: RDS: Getting Software

Can I access my group's NAS drive on RDS?

• Yes, see here for more information: RDS: Accessing Data

I saved data on the C: drive of an RDS server, but it has now disappeared. Can I get it back?

• No, because although you can save data on the C: drive temporarily, you have to expect it to be deleted at any moment (there are no backups). Working on a NAS share is the way to go.
• If it's available on the RDS node, please use the E Scratch Drive.