Scope
If you have problems using RDS, please refer to the points below in order to get help.
FAQ section
Please read our FAQs. You may find that many of your problems can be solved that way.
Get help from the IT support staff
If you cannot find the answer to your question in the FAQ section, please contact your local IT Support Group.
They should be able to help with most issues. If they cannot resolve the problem, they will contact the RDS team.